Portable Sanitation FAQ
Clear answers about rental planning, delivery, service, accessibility, and local coverage.
Before you book
How much does a portable toilet rental cost?
Pricing depends on the unit type, rental duration, delivery distance, service frequency, and guest or crew count. Request a quote for an accurate local price.
How far in advance should I reserve units?
Reserve as soon as your dates are known, especially for weddings, festivals, graduations, and busy construction seasons. We also review short-notice availability.
Do you deliver in Northwest Indiana?
Yes. We dispatch from Hammond and serve communities throughout Lake, Porter, La Porte, and nearby counties.
What is included in a standard rental?
A standard rental generally includes delivery, placement, pickup, initial supplies, and the scheduled service level listed in your quote.
Do you offer ADA-accessible portable toilets?
Yes. ADA units include more interior room, a wider entry, and support rails for improved accessibility.
Can I rent hand-wash stations with toilets?
Yes. Hand-wash stations can be added to construction, event, park, school, food-service, and public-space orders.
How often are long-term units serviced?
Weekly service is common, but frequency can be adjusted based on usage, weather, location, and project requirements.
Can you place units on a construction site?
Yes. Tell us about gates, ground conditions, fencing, overhead clearance, and the preferred placement before delivery.
Do you service festivals and outdoor events?
Yes. We plan unit counts, ADA access, hand-washing, delivery timing, servicing, and removal around your event schedule.
Do you rent restroom trailers?
Availability varies by date and event scope. Contact dispatch to discuss deluxe trailer options and site requirements.
What areas do you serve?
Our primary service area includes Hammond, East Chicago, Whiting, Highland, Griffith, Munster, Dyer, Schererville, Crown Point, Merrillville, Gary, Cedar Lake, La Porte, Valparaiso, Portage, and Chesterton.
Can I get same-day delivery?
Same-day delivery depends on inventory, route capacity, access, and service urgency. Call for the fastest availability check.
Do you provide emergency pump-outs?
We review emergency pump-out and restock requests based on route capacity and safe access to the unit.
How do I prepare for delivery?
Clear a level, accessible placement area, keep gates unlocked or share access instructions, and identify underground or overhead hazards.
Can portable toilets be used in winter?
Yes. Winter service requires planning for freezing conditions, snow access, and route timing.
Are supplies restocked during service?
Routine service includes checking common supplies and addressing cleanliness issues noted during the visit.
Can businesses rent a unit during renovations?
Yes. Portable units are useful during restroom renovations, plumbing outages, expansions, and temporary facility closures.
Do you serve parks and public spaces?
Yes. We support parks, lakefronts, plazas, trails, athletic fields, and community programs with planned placement and service.
What information should I include in a quote request?
Include your address, dates, estimated users, unit type, delivery access, service frequency, and any event or site restrictions.
How do I schedule pickup?
Pickup is scheduled in the quote and confirmed as the rental end date approaches. Call if the project timeline changes.
Can you help choose the number of toilets?
Yes. We consider attendance, event length, alcohol service, food service, worker count, and local site conditions.
Do you provide recurring monthly rentals?
Yes. Long-term and recurring route service can be arranged for construction, commercial, agricultural, municipal, and remote sites.
What payment methods do you accept?
Payment and billing details are confirmed by dispatch when your quote is prepared.
How do I contact Hammond Portable Sanitation Group?
Call +1 (219) 367-9995 or use the quote form on the Contact page.